As soon as you have been donating to the Police Treatment Centres for twelve months, you are able to apply for treatment on one of our residential, outpatient or online programmes.
To read our full eligibility and admissions policies click here.
Remember, we accept applications for one admission per injury, per twelve months and usually cannot treat both physical and mental health during the same visit, unless agreed by the clinical team in exceptional circumstances.
*Face to face outpatient physiotherapy at Castlebrae is currently suspended.
Create an account on the portal. You will be required to submit two payslips or evidence of donation by direct debit for account verification. You will also be asked to provide a passport quality photo of yourself.
Once your account has been approved you can complete a clinical application form through the portal for review.
Applications for residential treatment must be supported by evidence of a clinical need and the medical referral form must be completed and signed by one of the approved signatories listed on the portal. We also accept GP Health Summaries for our residential physiotherapy programme.
For face to face outpatient treatment and online physiotherapy, no medical signature is required.
You can access your account through the portal to get updates and application progress.
All applications are reviewed by our team of clinicians. If required, the clinical team may contact you to make further enquiries.
If you are applying for any of our Psychological Wellbeing Programmes, you will receive at least one triage call with one of our nursing team.
You will be allocated a date to attend, normally within the following 4 to 6 weeks for Physiotherapy appointments or 10-12 weeks for Psychological Wellbeing. At times, it may be appropriate for our clinicians to suggest a later admission date depending on clinical presentation and optimal timing.
Serving Officer and Police Staff admissions for residential physiotherapy is either one or two weeks, depending on which would achieve maximum benefit. Admissions from the serving workforce for residential psychological wellbeing is two weeks. Retired Officer admissions for both residential physiotherapy and psychological wellbeing is one week.
For all residential applications, a medical section must be completed by an appropriate clinician as part of the application process.
Please select the relevant form below to support your application.
Applicants to the Psychological Wellbeing Programme are also required to complete a GAD‑7 and PHQ‑9 questionnaire in addition to the medical section. The clinician completing and signing the medical section must have reviewed these assessments.
Once completed, all documents should be uploaded to the portal as part of your application.
Physiotherapy – Medical Section Application (Branded)
Physiotherapy – Medical Section Application (Unbranded)
Psychological Wellbeing – Medical Section Application (Branded)
Psychological Wellbeing – Medical Section Application (Unbranded)
